Security & Reception

Service Overview

• Remote monitoring:
  with connectivity growing and more and more security options available, there is a wide variety in systems on the market. From classic burglary alarms to fire detection, sprinklers and other technical monitoring systems. But those systems can only be useful with a 24/7 monitoring of these alarms. That’s where we come in!
• Video monitoring:
  whenever your system has been equipped with cameras, we can set-up a video monitoring system. We offer a 24/7 monitoring of your camera’s, monitoring when alarms go off or when motion has triggered the camera. This ensures you that every movement is followed up accordingly.
• Video Verification:
  an alarm goes off. Was it an accident, or is it a real threat? Our teams will react to alarms and verify every situation based on the camera views. Experienced operators will interpret all visuals and asses the situation in seconds. If available, we can follow-up in real time, communicate with ground personnel and alert security services. This can also be used to create a double-verification when working with high valuable goods.
• Virtual Patrols:
  a highly effective way to follow-up on your unmanned sites. Our teams can alternate between different screens and sites and “patrol” all the camera’s in a certain time scheme. This is an alternative to existing static surveillance and mobile inspection rounds.
• Facility monitoring:
  our remote facility monitoring solutions, offers you all the benefits of having local staff present to guide you through a location. From checking people coming in and out, unlocking doors and registering visitors and license plates or double checking on deliveries.
• Remote assistance:
  with businesses and consumers demanding to be available at all times. It is a must to have operators standby that know your procedures, make incident reports, provide secure access to locations, register orders or requests. Your Front-of-House or Reception services are an important first point of contact for many companies. Not only functioning as a warm welcome for clients or business relations but also functioning as a behind the scenes hub for many office functions, from booking meeting rooms to processing requests.
• Virtual Reception:
  an always available digital receptionist will take good care for visitors who present themselves at the reception booth. Giving a warm welcome, registering personal information and warning the visitors host that his meeting arrived. All triggered by an easy-to-use interface and booth solution.
• Virtual Office Assistant:
  meeting rooms, visitor parking spots management are some of the many tasks that are being asked from receptionists across many corporates. Our teams are capable to process booking requests for rooms, communicate confirmations or even order small extra’s like drinks and food with suppliers provided by you.