Business Support

Service Overview

• Invoice processing:
  we process all your incoming documents, check on supplier information and validate documents through your required procurement process. Our teams have a keen eye for detail and will follow the required steps to obtain all necessary data for analytical accounting and preparing payment lists for your CFO.
• Admin processing:
  we process all your incoming documents, check on supplier information and validate documents through your required procurement process.
• Validating suppliers:
  working with a new supplier? Our team will handle the entire onboarding of this new supplier, following up on signatures, inputting and validating data, Checking credit ratings and making sure all appropriate documents are signed.
• Validating new clients:
  working with new clients?Our teams will handle all the onboarding of new clients, making sure all agreements and documents are checked off, inputting their data into your CRM system and doing the necessary checks on credit, solvency and making sure everything is ready to go for your business.
• Follow-up outstanding invoices:
  as a team we create a communication plan for following up on outstanding invoices and collecting them. Our teams then follow the step by step procedure to make sure we collect what is owed to you. Upkeeping your company standards and communication style along the way.
• Operational support:
  scale your inhouse teams with our outhouse capacity that can help you work through certain administrative projects or turnarounds.
• Data processing:
  new clients that are subscribing to your services are filling in lots of paperwork and have to validate their credentials to you. Our teams can process all this paperwork or digital information and input it directly into your existing CRM or contracting tools. Reaching out to the consumers if needed for additional information.
• Video verification:
  An alarm goes off. Was it an accident, or is it a real threat? Our teams will react to alarms and verify every situation based on the camera views. Experienced operators will interpret all visuals and asses the situation in seconds. If available, we can follow-up in real time, communicate with ground personnel and alert security services. This can also be used to create a double-verification when working with high valuable goods.
• Remote assistance:
  businesses and consumers demand to be available at all times. Our remote teams are always on standby. Our team knows your procedures, makes incident reports, provides secure access to locations and registers orders or requests. Your Front-of-House or Reception services are an important first point of contact for many companies. Not only functioning as a warm welcome for clients or business relations but also functioning as a behind the scenes hub for many office functions, from booking meeting rooms to processing requests.
• Virtual reception:
  an always available digital receptionist will take good care for visitors who present themselves at the reception booth. Giving a warm welcome, registering personal information and warning the visitors host that his meeting arrived. All triggered by an easy-to-use interface and booth solution.
• Virtual office assistant:
  meeting rooms, visitor parking spots management or some of the many tasks that are being asked from receptionists across many firms. Our teams are capable to process booking requests for rooms, communicate confirmations or even order small extra’s like drinks and food with suppliers provided by you.
• Contact Centers:
  Scale your existing contact centers to our teams and make sure you and your company are available for your clients 24/7 . Providing them with the needed information and answers.